Order Cancellation Policy

At OnlineKisanBazar.com, we strive to provide a seamless shopping experience. However, we understand that circumstances may arise where you need to cancel an order. This Order Cancellation Policy outlines the terms and conditions for canceling an order placed through our website or mobile application.

For assistance, please contact:
Email: [email protected]
Customer Support Number: +91 9179171113

1. Cancellation by Customer

1.1 Before Shipment:

• Orders can be canceled before they are shipped for a full refund.
• To cancel your order, contact us immediately at [email protected] or call +91 9179171113 with your order details.

1.2 After Shipment:

• Once the order has been shipped, it cannot be canceled. You may initiate a return after receiving the product, subject to our Return Policy.

2. Cancellation by OnlineKisanBazar.com

We reserve the right to cancel orders under the following circumstances:
2.1 If the product is out of stock or unavailable.
2.2 If there are issues with payment authorization.
2.3 If the order cannot be delivered to the provided address due to service unavailability in that location.
2.4 If the order is flagged as fraudulent or suspicious.
2.5 If there are errors in product pricing or description.

In such cases, the customer will be notified promptly, and a full refund will be processed.

3. Refunds for Canceled Orders

• Refunds for canceled orders will be processed within 7-10 business days of approval.
• The amount will be credited to your original payment method or provided as store credit, as per your preference.

4. Non-Cancellable Products

Certain products cannot be canceled after placing the order, including:

• Perishable items such as seeds, fertilizers, and pesticides, once packed for shipment.
• Items marked as "non-cancellable" during the purchase process.

5. How to Cancel Your Order

To cancel your order:

1. Contact our customer support team at [email protected] or call +91 9179171113.
2. Provide your order number and reason for cancellation.
3. Our team will confirm the cancellation and initiate the refund process (if applicable).

6. Amendments to the Policy

We reserve the right to update or modify this Order Cancellation Policy at any time. Please review it periodically for any changes.

By placing an order on OnlineKisanBazar.com, you agree to this Order Cancellation Policy. For any questions or concerns, feel free to contact us at:
Email: [email protected]
Customer Support Number: +91 9179171113