Shipping Policy

At OnlineKisanBazar.com, we aim to deliver high-quality agricultural products, including seeds and pesticides, to farmers across the country in a timely and efficient manner. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased through our website and mobile application.

For assistance, contact us:
Email: [email protected]
Customer Support Number: +91 9179171113

1. Shipping Destinations

• We deliver to locations within India.
• Delivery availability depends on the shipping address provided during the checkout process.

2. Shipping Charges

2.1 Standard Shipping:

• Shipping charges, if applicable, will be calculated and displayed during checkout based on your location and the weight of the products.

2.2 Free Shipping:

• Free shipping may be available for orders above a specified amount, as mentioned in promotional offers or during checkout.

3. Delivery Time

3.1 Estimated Delivery Time:

• Orders are typically delivered within 5-7 business days from the date of order confirmation.
• Delivery timelines may vary depending on your location, product availability, and unforeseen circumstances like natural disasters or logistics delays.

3.2 Express Shipping:

• Express delivery options may be available for an additional fee. Delivery timelines for express shipping will be shared at the time of checkout.

3.3 Order Tracking:

• Once your order is shipped, you will receive a tracking number via email or SMS. You can track your order on the shipping partner’s website or app.

4. Order Processing

• Orders placed before 2:00 PM IST will be processed on the same business day.
• Orders placed after 2:00 PM IST, on weekends, or on public holidays will be processed on the next business day.

5. Undeliverable Packages

If a package is undeliverable due to incorrect address, failed delivery attempts, or refusal to accept the package:

• The order will be returned to our warehouse.
• Customers may be charged for re-shipping the order.

6. Missing, Damaged, or Incorrect Products

If you receive a damaged, defective, or incorrect product:

• Contact us within 48 hours of receiving the delivery at [email protected] or +91 9179171113.
• Provide your order number, photos of the product, and a description of the issue.
• We will investigate and, if eligible, arrange a replacement or refund as per our Return Policy.

7. Shipping Restrictions

• Hazardous materials or products with special shipping requirements may have limited delivery locations.
• We reserve the right to decline orders for areas where shipping is not feasible.

8. International Shipping

Currently, we do not offer international shipping. Orders can only be delivered within India.

9. Changes to the Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time without prior notice. Please review this policy periodically for any changes.

By placing an order on OnlineKisanBazar.com, you agree to this Shipping Policy.

For further queries or assistance:
Email: [email protected]
Customer Support Number: +91 9179171113